Admin Service & Sparepart (Pontianak)

Core Responsibilities

• Receive service report to technician
• Input data from technician visit report
• Organize parts, handling requested parts to technician
• Create monthly report (cycle count, part report, expenses)
• Provide friendly and professional customer service
• Handle customer question, complaints, and requests
• Provide solution to customer
• Follow up customer complaints
• Maintain good relationship with customer
• Provide updates to system & superiors
• Perform closing work orders in the system

Competencies Required

• Diploma / Bachelor Degree from Business Administration, Management or related field
• 1 years experienced in handling administration but fresh graduates are welcome to apply
• Thriving at Microsoft office (Power point/Excel/Word) and ERP Internal
• At least passive in English
• Excellent communication skills and inter-personal Skills
• Flexible and open to changes and able to manage multiple tasks in restricted timeframes
• Logically and analytically minded
• Detailed oriented, accurate and numbers friendly
• Honest, well organized

Placement - Pontianak